Hire a Chat Support Representative
If your business deals with customers, it’s crucial to hire a chat support representative. They deal with the real-time concerns of your customers — from your product enquiries, order concerns, returns, claims, and many more. A team of live chat support is often more preferred by most businesses because it’s quicker and more efficient, especially as almost every customer is online nowadays.
That’s why most websites now add a live chat feature on their website. This is a smart move as it often doesn’t involve expensive communications systems, tools, or equipment. As long as they can empathise with consumers and resolve their concerns and enquiries at the same time, a live chat support representative is ideal to keep your customer engaged with your business.
Why choose an offshore
Chat Support Representative?
Outsourcing live chat operators is now a trend for most businesses. For a fraction of the cost, you can get the same quality customer services that you get from hiring on-shore, sometimes even better! One of the most popular markets for outsourcing live chat representatives is the Philippines. Thanks to their fluency in English, both in writing and speaking, they’re one of the top choices all over the world.
Right here at DBOS, we connect you to our offshore team of live chat support representatives. Saving you up to 70% on labour costs, office space, and working machines, they can assist your customers throughout their journey and leave your business with a satisfactory review. We specialise in helping all sizes of enterprises — be it small, medium, or large — to achieve their goals and objectives.
Outsource live chat support representatives in the Philippines by partnering right here at DBOS.
Start building your offshore team
Building your offshore team
Free consultation to assess and understand your needs
Our job is to help your business go to the next level through our offshore staffing solutions. Based on your current situation and future goals, we will help you determine if offshore staffing is the right fit for your business and pay close attention to the financial considerations.
Customising a solution and contract
Once we’ve identified the specific needs of your business, our team will customise a solution and provide a transparent and detailed quotation for your review and approval.
Searching for the right talents
The searching and sourcing of talents begin. Leave it to us to find the most suitable candidates for each role guaranteed to be assets to your business. All with the right qualifications, excellent English communication skill and the right attitude.
Our team will put together a clear transition plan to facilitate all aspects of your offshore team’s setup, which includes all employment contracts, IT infrastructure and support, workspaces and necessary training. We will work together seamlessly and consistently to ensure the proper transition for all stakeholders.
DBOS welcome you onboard!
Your new dedicated offshore team jumps into action and regularly updates you on their progress. You can now focus on the more essential aspects of your business at ease, knowing your new team is well supported and cared for by DBOS.