Customer Support Outsourcing Services

Dynamic Business Outsourcing Solutions let you outsource customer support services that are customised to your line of business. We provide a team of dedicated and highly skilled customer service agents including chat support representatives, contact centre agents, collection specialists, sales specialists, lead generators, and community moderators.

DBOS Pricing Guide


    Outsourcing customer services in the Philippines can be a smart move for businesses of all sizes — be it a small, medium, or large enterprise. Hiring offshore staff can save you up to 70% of your costs, including labour, office space, and equipment. What’s more, you can ensure the quality of the services as Filipinos are fluent in English and have a strong sense of empathy.

    Hiring customer support in the Philippines is extremely vital in guaranteeing the satisfaction of your patrons. This is big thanks to their strong communication skills and a pleasing personality that can handle all your customer support needs via receiving and making calls. Good customer support service also boosts brand loyalty and awareness, as satisfied customers are more likely to refer a brand to their family and friends after a positive encounter.

    Outsourcing customer service support in the Philippines becomes extremely easy with DBOS. We connect you to the best customer support teams in the Philippines that have been in the industry for years. They ensure that customers are satisfied whenever they make transactions with your business, leaving you a  good review and feedback. This can further enhance your online brand image. 

    By partnering with us at DBOS, you only have to pay a one-time set-up fee and a fixed monthly seat fee to outsource the best customer support services in the Philippines. This is a more affordable option than hiring on-shore or in-house because you don’t have to worry about the high costs of allocating a budget for labour fees and office space. With DBOS, you can count on the ability of our outsourced team to cater to customers and offer them the help that they need.

    To ensure quality customer service that can increase customer retention and brand loyalty, outsource customer service support in the Philippines with DBOS now.

    Customer Support Roles & Salary

    JOB TITLE SALARY RANGE SALARY COST PER
    MONTH $(USD)
    Chat Support Representative
    Lower limit

    Upper limit
    $560.00

    $980.00
    Contact Centre Agent
    Lower limit

    Upper limit
    $700.00

    $1,120.00
    Collections Specialist
    Lower limit

    Upper limit
    $700.00

    $1,120.00
    Sales Specialist
    Lower limit

    Upper limit
    $700.00

    $1,120.00
    Lead Generator
    Lower limit

    Upper limit
    $700.00

    $1,120.00
    Community Moderator
    Lower limit

    Upper limit
    $616.00

    $980.00

    These prices may vary base on employee experience and the client’s actual requirements. These are to be used as a guideline for labour cost-comparison purposes only.

    Start building your offshore team

    Building your offshore team

    STEP 1
    Free consultation to assess and understand your needs

    Our job is to help your business go to the next level through our offshore staffing solutions. Based on your current situation and future goals, we will help you determine if offshore staffing is the right fit for your business and pay close attention to the financial considerations.

    STEP 2
    Customising a solution and contract

    Once we’ve identified the specific needs of your business, our team will customise a solution and provide a transparent and detailed quotation for your review and approval.

    STEP 3
    Searching for the right talents

    The searching and sourcing of talents begin. Leave it to us to find the most suitable candidates for each role guaranteed to be assets to your business. All with the right qualifications, excellent English communication skill and the right attitude.

    STEP 4
    Implementation

    Our team will put together a clear transition plan to facilitate all aspects of your offshore team’s setup, which includes all employment contracts, IT infrastructure and support, workspaces and necessary training. We will work together seamlessly and consistently to ensure the proper transition for all stakeholders.

    STEP 5
    DBOS welcome you onboard!

    Your new dedicated offshore team jumps into action and regularly updates you on their progress. You can now focus on the more essential aspects of your business at ease, knowing your new team is well supported and cared for by DBOS.

    Learn more on how we can help you