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Benefits of Outsourcing a Personal Virtual Assistant

As the owner of a startup business, you should know that your time is gold. You can’t afford to waste even a minute so you must do the most important thing first. Kickstarting your venture should be the priority. Yes, every part of your business is important. However, there are small administrative duties that are better outsourced to a personal virtual assistant.

What is a personal virtual assistant?

Included in the top list of mostly offshore back office services, is a personal virtual assistant. By definition, a virtual assistant is a professional who carries out multiple administrative jobs depending on every client or project. They are someone who can provide flexible business support without costing that much.

What can a personal virtual assistant do?

Going way back, a virtual assistant can only do limited tasks such as basic secretarial duties like setting up an appointment, sending emails, managing schedules, and so on. However, times have drastically changed and so does personal virtual assistants. In order to cope up with the competitive industry, they are now doing all sorts of advanced web-based tasks.

To know more, here are a few things that virtual assistants can help you with:

Upload blogs or email newsletters
Transcribe voice memos, conference calls, and more
Run your calendar and plan your travel
Compile data into organized spreadsheets
Handle forwarded phone calls when you’re out of town
Research on the web market
Prepare presentations
Manage your social media accounts
Coordinate with vendors
Place order for new supplies… and so much more!

Most startup business owners prefer to offshore their mundane duties to a more capable hand, in hopes of focusing on their core tasks. However, not all available VAs are as skilled as the others, so you must choose wisely.

Listed are a few benefits that’ll help convince you if you’re a little doubtful about offshoring your personal virtual assistant:

Reduces costs

Rather than hiring an in-house staff whom you have to buy equipment to use, offshoring a virtual assistant is more economical. Most especially when you are cutting costs, overseas offshoring is your best choice. This option can help you save as much as 70% of your possible spending for in-house staff.

Saves time

Browsing on massive VA profiles yourself is extremely time-consuming. Instead of doing those, you should look for a reliable outsourcing partner. Having so will help you narrow down the best-fitted candidate for your VA needs. They will also be the ones to conduct the interview, but, the final decision is always yours.

Utilises other staff

Your few in-house staff plays a huge part in your business growth. That’s why assigning them tasks that aren’t your focus will only halt the betterment of your business. On the other hand, if you outsource the repetitive tasks, only then you will be able to focalise on the most urgent matters.

Thinking of hiring a personal virtual assistant indicates that your business is already growing as you cannot seem to handle everything on your own. Now, bringing someone onboard may not always guarantee success. However, choosing the right one that’ll compliment your business and works well with you might be the key to your continuous growth.

You have to understand that picking the perfect virtual assistant might bring you the big break that you’re waiting for.

We here at DBOS dedicates our time to clients who wanted to pick the most qualified virtual assistant for a reasonable price. Let us help you. Contact DBOS for a FREE consultation today!

3 Reasons to Outsource Your Back Office Services

Offshore Back Office / By DBOS

The common perception that the big companies are the only ones that can afford to offshore their back office services were long gone. It became a huge trend that allowed even startup businesses to result in collaboration with trusted outsourcing partners. However, establishing a startup business is not about pure luck. It requires skills, expertise, and most importantly – people.

Now if you’re aiming to expand your business, but you haven’t figured how to do so, this article might help you. If you’re going to stretch out your business, you need to come up with the right plan so you can focus on growing your business even more.

So, how can you tell that it’s already time to consider offshoring your back office services?

1. Your business is growing

A growing business is surely a great thing. But if you can’t keep up with its fast rate, then it might be the right time to delegate some of your services. First, you have to search for a reliable outsourcing partner and be ready to entrust some of your services with them. Second, you need to evaluate which current tasks you have to outsource. Get some great help to process your growing payroll, billing and collections, compliance, and your other back office services.

2. Your operation costs are too high

Situating all your services in-house would cost a fortune. It is guaranteed to cost you a lot once you decided to handle all your operations inside your blanket. That is precisely why outsourcing became a thing for every business, either small or big. But instead of saving a considerable amount that would eventually help in expanding your business, you spend way too much.

The good thing is that – outsourcing exists and it could be the best solution to cut costs.

3. You’re not focusing on what you do best

Inevitably, every one of us has that particular area that we’re good at, our cream of the crop. However, when you’re a startup business owner, there comes a time when you just wanted to do everything on your own. Unfortunately, it won’t bring good results, nor it wouldn’t help your business improve. That’s the time you should think twice and lay down your priorities one by one.

It’s a fact that focusing on your expertise will help your business grow. And that resorting to offshore back office services can aid your long-term success.

Outsourcing has provided more than a decade of solution for struggling small businesses and even big companies. Technology has made it possible to access more tools that greatly helped other small businesses in creating a remarkable impact on their growth. As well as helping big companies build a solid ground for continuous development.

In 2019, there are even better benefits to look forward when you choose to outsource your non-core services. And if you want to know some important back-office services that are highly recommended for outsourcing, read here.

For further inquiries about how to outsource your back office services, contact DBOS today for a FREE consultation!

Prime Reasons Why You Should Offshore Your Data Processing Services

Offshore Back Office, Offshoring in the Philippines / By DBOS

Data is the core of any business. It is a collection of facts and information that are vital for its growth and development. As we now live in a technology-driven era, digitizing various information makes it more accessible and easier to find. However, converting data is not as easy as it sounds. And that is why we need data processing services.

What is data processing?

Planning tank defined data processing as the conversion of data into a useable and desired form. It is carried out using a predefined sequence of operations manually or automatically. The output can be obtained in different forms like image, graph, table, vector file, audio, or any desired format.

To understand how it’s done, here are the 6 primary stages of data processing:

Data collection
Storage of data
Sorting of data
Processing of data
Data analysis
Data presentation and conclusions

Provided above is a brief definition of data processing. To learn more, you can read here.

Why should you offshore your data processing services?

On this digital age, going paperless is every business’ top priority. Digitizing documents have become a trend since it is an eco-friendly solution which decreases the amount of paper usage in offices all over the world. And since it is a tedious task to accomplish, offshoring your data processing services is highly suggested. Here’s why:

Helps you focus on your company’s core service

There are tons of other things that you can do when you choose to outsource your data processing services. Aside from saving a huge chunk of time, you can also focus on your company’s specialty. By doing so might help you think of a more effective business plan and strategy to aid your business’ growth.

Helps you save your company’s resources

When you decide to outsource offshore, there are a lot of other resources that you can save. Aside from time, you can also allocate your in-house staff on more productive tasks such as your core services. Another resource that you can save is equipment. They will be the one to provide the necessary device to use.

Helps you select the best service provider for your needs

Data processing professionals specializing in this field have the utmost knowledge and strategy to accomplish the task as scheduled. These providers have the most suited people and devices to handle either simple or complex processes.

Studies say that of all the offshore back office services available, data processing or data entry is one the most outsourced services.

Although we live in a digital world, not all data are machine-readable. However advanced our technology is, there still are a lot of data that only the human mind can comprehend.

Here at DBOS, we understand that data processing requires a detail-oriented work. So we put on a huge effort to filter only the most experienced data entry operators to help with your needs. Contact us today to know more about our services!

Conveniences of Outsourcing Your Non-Core Services in 2019

Offshore Back Office, Outsourcing in the Philippines / By DBOS

In contrast to the common knowledge of today’s industry, artificial intelligence, automation, and cloud sourcing did not outshine traditional outsourcing. It even helps in boosting the industry of outsourcing every company’s non-core services. The emergence of these outsourcing trends only enhances the development of services.

Prior to the introduction of the latest trends, people now question the credibility of traditional outsourcing. However, they don’t realise that the AI and Robotic Process Automation (RPA) is still developing. These outsourcing trends might be capable of doing menial tasks such as generating reports, sending recorded responses and so on, they still are incapable of doing complex tasks that require in-depth thinking.

In addition, these new technologies are way too expensive for businesses to acquire. Upskilling the employees’ is still a way better option, and that’s why outsourcing remains relevant amidst the emerging new era.

Here are a few other reasons why:

A larger talent pool

Hiring a human employee is still better than solely relying on AI and automation. Unlike these technology-powered devices, the human mind works better and is more elaborate. As to when hiring employees for your non-core services, outsourcing is still proven to be the best choice.

Hiring locally spells expensive and there is no assurance of an expert in the field. However, if you choose to outsource in a developing country, wages are surely a lot cheaper and you will be able to choose from a large number of applicants. Thus, the probability of picking the most suitable employee is right in your hands.

Helps you focus on your core duties

Outsourcing your non-core services helps you see the bigger picture. When you outsource, you’ll be able to lay down your priorities and plan the next strategy to support your business’ growth. The time-consuming tasks will no longer be your problem because of your outsourced experts.

To help you decide on which of your services to outsource, we listed a few back-office services here.

Even some of the biggest companies believe that outsourcing is effective and is much more than a cost-cutting tool. Some of these companies include; Slack, GitHub, Skype, App Sumo, BaseCamp, Alibaba, and a lot more.

Guarantees increased productivity

Although people are naturally good with multi-tasking, the risk of better quality output will be affected. Some employees work overtime trying to do everything at once. Continually doing this will result in tiring themselves out, or worst, getting sick the next day.

But when you have an offshore back office team to handle the mundane tasks, then you’ll save a lot more time. You don’t have to worry about productivity and quality as they both are the nature of all business outsourcing companies.

There’s so much more to outsourcing than most people know. For decades, it has been a powerhouse industry that saved numerous staggering economies. And although there are a few downsides when outsourcing, its huge advantages should not be overlooked.

This year, and in the next years to come, businesses might change the way they look at outsourcing. However, it is a solid fact that this industry has no means of slowing down. As long as businesses find it effective, and as long as it keeps on chasing the evolution of services, there will be no end for the outsourcing sector.

Contact us for a free consultation today!

Perfect Reasons Why You Should Choose A Dayshift Job

Careers / By DBOS

The majority of BPO companies in the Philippines observe graveyard shifts. Thus, leaving no space for a dayshift job.

Since the Philippines became one of the most competitive countries in the BPO industry, its growth dramatically rose over a limited span of time. As this industry soared, it opened a lot of opportunities for the unemployed. Despite its flight, every business sure has a flaw. For the BPO industry, it is its “night shifts”.

Contact centres usually operate at night to accommodate overseas clients with different timezones. However, the drastic change in every employees’ body clock brought a lot of health issues. Agents have no choice but to report at work when most people are in deep sleep, and their safe travel home raises concerns.

On the other hand, there are still a few BPO companies who offer dayshift jobs! And I dare say, it’s a gem on the field. Who would say no to, right?

Then let’s distinguish the benefits of a dayshift job.

Convenience

Most employees prefer working in the morning like everyone else, rather than in the middle of the night. As for the food, everything else from fast food to bakeries is still open during the day. However, during at night, there were only a limited number of 24/7 stores from which you could buy. Also, personal tasks like paying bills, grocery shopping, even to the mere mall hopping is still doable.

Work-life balance

A healthy work-life balance is essential for an employee’s performance. It contributes to the well-being and mental health of each employee that might affect her/his productivity. Working on a dayshift can spare you so much time to go home when everyone else in your household is still awake. On the contrary, when assigned to the night shift, it is almost impossible to keep your family and social life intact.

Health issues

No matter how young or old an individual is, one’s health remains the most important. However, working on the night shift has serious disadvantages. While young, mild palpitations and irregular sleeping patterns are still fine. Contrastingly, during the mid-30s, your body will slowly start to betray you. You’ll be in for several serious conditions, such as diabetes, ulcers, cardiovascular disease, and more.

Safety

It is not rocket science to understand that night commute is unsafe. As the most heinous crimes happen at night, it is very much dangerous to travel, whilst, alone at the wee of hour. No matter how ready you are for possible attacks, the risks still won’t decrease.

For an employee, receiving a huge paycheck every end of the month is greatly fulfilling. Even so, there are bigger factors that aid each employee to maintain a healthy work-life balance. Particulars like a happy working environment and schedule are also of huge importance.

Now, if you’re looking for a particular company that offers dayshift jobs, guarantee weekends off, and gives significant meaning to a happy working environment, then you’ve found the right one! We here at DBOS, understand the employee’s needs, acknowledge their best, and encourages growth in or out of their comfort zones.

Check out our job openings and be a part of our growing family! Contact us for a free consultation today!

Important Back Office Services You Should Outsource

Offshore Back Office, Outsourcing in the Philippines / By DBOS

On a typical company setting, front office and back office services do exist. The front office staff are the revenue generating people while the back office workers are the support providers. The latter are those who interact with the clients closely, as the back office are those working behind-the-scenes.

In contrast with the common perception, the front and back office is just as important as the other. One cannot function alone.

However, this article will solely focus on which offshore back office services you might need.

Let’s find out here:

IT Services

With the ever demanding prerequisites of this technological era, IT experts are vitally in need. Every office department requires network setups to secure data, privacy, and decipher technical issues.

On the other hand, the IT team is not only classified as one. There are Developers, Designers, Network Admins, and more, which fills a full team of IT experts.

In most countries, IT is an integral industry that never stops improving. One of these countries is the Philippines. As the BPO industry in the country heightened, a larger pool of talents becomes available. This includes expert computer geeks and efficient fresh graduates with high hopes on the field.

Read more about why you need to outsource your IT services today.

Personal Virtual Assistants

Ever heard of Google Assistant? Siri? Cortana? These are just a few of the virtual assistant software. You can easily access them on your mobile phones, desktops, and laptops. This virtual assistant software can check your email, send a message on your behalf, call someone, and do simple tasks for you on the internet. However capable, this software is not as flawless as the personal virtual assistants in flesh.

So what are personal virtual assistants? What can they do for you?

Personal virtual assistants can help do small and big jobs for you. They also vary from an individual to an agency that handles skilled VAs.

Business owners, especially those from startup companies, have a lot on their plate. Juggling all the tasks from the least to the most important one – but with so little of time.

Firstly, you must identify which task you prefer to outsource and go from there. It would be beneficial for you and your company if you hire an experienced VA rather than an inexperienced one.

Learn more about virtual assistants and what can they do for you.

Human Resources Offshoring

For some businesses, maintaining every employees’ load of files and records is laborious. Overseeing the tax filing and various contributions were also part of the HR tasks. Moreover, they are the ones who screen potential candidates, look after their training and development. To say that the human resource personnel has sure a tough job is an understatement.

So if you are already experiencing these telltale signs, it would be best to start outsourcing your HR functions.

Payroll Services

Handling and computing the payroll for your employees might be one of the most time-consuming jobs a business owner could have. Nonetheless, the paychecks are also most important to be received by employees on time.

Aside from the countless numbers to compute, there are also hundreds of tax codes and government regulations to familiarise or even memorise. On this area, miscalculations are not welcome. If overlooked, you’ll end up with disappointed employees.

To avoid such mishaps, it is highly recommended to outsource your payroll services to a knowledgeable payroll vendor. Focus more on growing your business and reap more advantages of outsourcing your payroll services.

Outsource your back office works today and save costs while increasing your revenue! Contact us for a free consultation today!

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