In contrast to the common knowledge of today’s industry, artificial intelligence, automation, and cloud sourcing did not outshine traditional outsourcing. It even helps in boosting the industry of outsourcing every company’s non-core services. The emergence of these outsourcing trends only enhances the development of services.
Prior to the introduction of the latest trends, people now question the credibility of traditional outsourcing. However, they don’t realise that the AI and Robotic Process Automation (RPA) is still developing. These outsourcing trends might be capable of doing menial tasks such as generating reports, sending recorded responses and so on, they still are incapable of doing complex tasks that require in-depth thinking.
In addition, these new technologies are way too expensive for businesses to acquire. Upskilling the employees’ is still a way better option, and that’s why outsourcing remains relevant amidst the emerging new era.
Here are a few other reasons why:
A larger talent pool
Hiring a human employee is still better than solely relying on AI and automation. Unlike these technology-powered devices, the human mind works better and is more elaborate. As to when hiring employees for your non-core services, outsourcing is still proven to be the best choice.
Hiring locally spells expensive and there is no assurance of an expert in the field. However, if you choose to outsource in a developing country, wages are surely a lot cheaper and you will be able to choose from a large number of applicants. Thus, the probability of picking the most suitable employee is right in your hands.
Helps you focus on your core duties
Outsourcing your non-core services helps you see the bigger picture. When you outsource, you’ll be able to lay down your priorities and plan the next strategy to support your business’ growth. The time-consuming tasks will no longer be your problem because of your outsourced experts.
To help you decide on which of your services to outsource, we listed a few back-office services here.
Even some of the biggest companies believe that outsourcing is effective and is much more than a cost-cutting tool. Some of these companies include; Slack, GitHub, Skype, App Sumo, BaseCamp, Alibaba, and a lot more.
Guarantees increased productivity
Although people are naturally good with multi-tasking, the risk of better quality output will be affected. Some employees work overtime trying to do everything at once. Continually doing this will result in tiring themselves out, or worst, getting sick the next day.
But when you have an offshore back office team to handle the mundane tasks, then you’ll save a lot more time. You don’t have to worry about productivity and quality as they both are the nature of all business outsourcing companies.
There’s so much more to outsourcing than most people know. For decades, it has been a powerhouse industry that saved numerous staggering economies. And although there are a few downsides when outsourcing, its huge advantages should not be overlooked.
This year, and in the next years to come, businesses might change the way they look at outsourcing. However, it is a solid fact that this industry has no means of slowing down. As long as businesses find it effective, and as long as it keeps on chasing the evolution of services, there will be no end for the outsourcing sector.
