Live Chat Outsourcing

Dynamic Business Outsourcing Solutions allows you to tap into a wide market of talents in the Philippines by providing you with excellent staffing options to render customer support services such as live chat outsourcing. We recognise the importance of addressing the needs of both your potential and existing patrons, which is why we aim to help you find the right people to build up your customer support team. Among our staffing options is connecting you with an offshore live chat representative who will assist your customers. [Read more…]

Live chat outsourcing is a trend nowadays, with more and more consumers preferring live chat over other traditional means as it is quicker and more convenient for them. Adding a live chat feature to your website or assigning a representative on your social media platforms does not require cumbersome (or sometimes, even expensive) programs, communication systems, or any supplementary equipment. It also eliminates any hassle over maintenance and operation. This is ideal for small to medium enterprises as the increased staffing also improves productivity and efficiency.

Opting for live chat offshoring reduces costs further, as outsourcing to the Philippines guarantees you cheaper labour expenses without compromising on the quality. Offshoring with DBOS can save you up to 70% on wages. For example, hiring an onshore customer support representative in Australia can cost up to $ 4,000 monthly on average. On top of that, you also have to consider additional expenses such as allocating office space and provision of a computer unit to accommodate your new hire. With an offshore team, on the other hand, our competent salary rates here at DBOS ensure you a highly skilled chat support representative for three times less the wages. Our fixed seat fee and one-time set-up fee also provides your outsourced team with all the essential equipment and office space they need. Not only are you saving money, but you are also saving time because offshoring rates allow you to hire more staff members – one onshore chat support representative is equal to three offshore representatives who can deliver the same quality of work at a lower price.

Your success is our success, which is why here at DBOS, we are dedicated to helping you grow your business.

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Dynamic Business Outsourcing Solutions offers professional offshore staffing services tailored-fit to your business’ needs. We offer a free consultation to understand your company’s requirements better and give you the best advice possible or a customised solution to help you. Click below to get an instant quote or reach us today!

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