CAREERS

Sales Specialist

DBOS is looking for a Sales Specialist who has strong communication and customer service skills to handle consumer queries and concerns. We are looking for an agent who has a positive attitude and is goal oriented to meet individual or team target.

Responsibilities:

  • Handle customer’s needs and requirements
  • Make outbound customer calls to promote product or service and address customer’s needs
  • Answer calls from customers and potential customers inquiring for the product/services offered
  • Explain product or services being offered to customer
  • Respond effectively in a timely fashion and give correct instructions or information to customer
  • Establish trust and relationship by building rapport all throughout the call
  • Identify prospects that fit the target demographic
  • Use product knowledge to showcase the solutions that our company can offer to prospects
  • Use database, CRM, or other software to track progress with new prospects
  • Create, maintain and update database of customers with complete information and emails
  • Record customer information, outbound call history and customers response in detail
  • Maintain customer information and company’s document confidential
  • Consolidate existing customer base while building new customer base
  • Send or email product/service literature, brochures, catalogs and other campaign materials as needed
  • Report weekly sales goals and objectives to team leader or direct supervisor

Job Requirements:

  • Bachelor’s or College degree of any field is accepted
  • Excellent verbal and written English communication skills
  • Excellent customer sales skills
  • Minimum of 2 years of outbound sales or customer service experience
  • Experience with web based applications & MS Office
  • Must be a good team player/li>
  • Must be able to manage sensitive client information
  • Must have a good and positive working attitude
  • Proactive and Results Driven