CAREERS

For Pooling - Sales Specialist

We are looking for a Sales Specialist to work with Car Insurance Company in Australia. You will be working closely with the sales team in receiving calls and provide credit decisions to help grow the company’s business portfolio..

Responsibilities:

  • Must be passionate with Sales
  • Able to handle both inbound and outbound calls
  • Answer calls from customers and potential customers inquiring auto insurance
  • Able to explain product or service being offered to the customer
  • Assist on billing, policy information, and general inquiry
  • Provide accurate, valid and complete information by using right methods and tools
  • Able to handle and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions
  • Follow communication procedures, guidelines and policies
  • Maintain customer information and company’s document confidential
  • Must be a customer service-oriented representative
  • Send reports to Team Lead of total calls processed

Job Requirements:

  • Excellent English communication skills both verbal and written
  • Proven sales experience
  • Must have a minimum of two (2) years’ experience in the BPO industry
  • Customer service focused and great listening skills
  • Must be a good team player
  • Must be able to manage sensitive client information
  • Must have a good and positive working attitude
  • Familiar with CRM system and practices is a plus but not required
  • Computer literate
  • Ability to multi-task
  • Amenable on weekdays off