Collections Specialist

DBOS is looking for a Collections Specialist who is goal oriented and can provide a fast-paced service in processing customers concerns and/in collecting payment.

Job Responsibilities:

  • Reducing aged debtor report
  • Dispute resolution experience with operations, sales interface
  • Debtor management and control of 45 to 120 Days accounts
  • Handling and resolving of customer queries, dispute and complaints
  • Provide customer solutions and implementing of payment plans
  • Distributing invoices, receipting, raising credit and processing of payments
  • Banking and month end reporting
  • Assist with ad hoc duties reporting the Credit Manager

Job Requirements and Qualifications:

  • Bachelor’s or College Degree in Accounting /Finance or in the related field
  • Previous experience in Collections is preferred
  • Must be computer literate with intermediate experience and understanding of Excel
  • Strong attention to details and work ethics
  • Exceptional English verbal and written communication skills
  • Must be a team player
  • Commitment to excellent customer service
  • Goal oriented