Administrative Assistant

DBOS is looking for an Administrative Assistant who is keen to details and can provide a fast-paced service in the shipment and logistics sector for our client in Australia.

Job Responsibilities:

  • Handle the client’ all tracking site
  • Create lodge reports via email for late shipments
  • Generate tracking report at the start of shift to present to the team in Australia
  • Speak with transport companies with the status of shipment
  • Provide regular communication with the customer service team in Australia
  • Take calls and do outbound if needed
  • Manage all the administrative tasks
  • Perform other related duties as required

Job Requirements:

  • Must have background in working with BPO under Australian clients
  • Experience in logistics and freight or similar is a must
  • Must have at least 2 years of experience in administrative, clerical, or customer service tasks
  • Exceptional English verbal and written communication skills
  • Must be computer literate and skilled in Microsoft office (Excel, Word, PowerPoint)
  • Amenable to handle back-office and inbound or outbound calls
  • Strong attention to details and work ethic
  • Must have a good and positive working attitude
  • Proactive and Results Driven
  • Commitment to excellent customer service