Important Back Office Services You Should Outsource
By Justine Gado | Feb 19, 2019
On a typical company setting, front office and back office services do exist. The front office staff are the revenue generating people while the back office workers are the support providers. The latter are those who interact with the clients closely, as the back office are those working behind-the-scenes.
In contrast with the common perception, the front and back office is just as important as the other. One cannot function alone.
However, this article will solely focus on which offshore back office services you might need.
Let’s find out here:
With the ever demanding prerequisites of this technological era, IT experts are vitally in need. Every office department requires network setups to secure data, privacy, and decipher technical issues.
On the other hand, the IT team is not only classified as one. There are Developers, Designers, Network Admins, and more, which fills a full team of IT experts.
In most countries, IT is an integral industry that never stops improving. One of these countries is the Philippines. As the BPO industry in the country heightened, a larger pool of talents becomes available. This includes expert computer geeks and efficient fresh graduates with high hopes on the field.
Read more about why you need to outsource your IT services today.
Personal Virtual Assistants
Ever heard of Google Assistant? Siri? Cortana? These are just a few of the virtual assistant software. You can easily access them on your mobile phones, desktops, and laptops. This virtual assistant software can check your email, send a message on your behalf, call someone, and do simple tasks for you on the internet. However capable, this software is not as flawless as the personal virtual assistants in flesh.
So what are personal virtual assistants? What can they do for you?
Personal virtual assistants can help do small and big jobs for you. They also vary from an individual to an agency that handles skilled VAs.
Business owners, especially those from startup companies, have a lot on their plate. Juggling all the tasks from the least to the most important one – but with so little of time.
Firstly, you must identify which task you prefer to outsource and go from there. It would be beneficial for you and your company if you hire an experienced VA rather than an inexperienced one.
Learn more about virtual assistants and what can they do for you.
Human Resources Offshoring
For some businesses, maintaining every employees’ load of files and records is laborious. Overseeing the tax filing and various contributions were also part of the HR tasks. Moreover, they are the ones who screen potential candidates, look after their training and development. To say that the human resource personnel has sure a tough job is an understatement.
Handling and computing the payroll for your employees might be one of the most time-consuming jobs a business owner could have. Nonetheless, the paychecks are also most important to be received by employees on time.
Aside from the countless numbers to compute, there are also hundreds of tax codes and government regulations to familiarise or even memorise. On this area, miscalculations are not welcome. If overlooked, you’ll end up with disappointed employees.
To avoid such mishaps, it is highly recommended to outsource your payroll services to a knowledgeable payroll vendor. Focus more on growing your business and reap more advantages of outsourcing your payroll services.